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Licozo
08-17-2015, 07:14 PM
The Server machine suddenly become offline and we're contacting the Data Center to see what's going on.

Licozo
08-17-2015, 09:09 PM
Nothing so far. The bad thing is that our hands are tied. We can only wait for the Data Center support to investigate.

Licozo
08-17-2015, 09:40 PM
The machine is not booting due to a Disk error. They might need to replace the disk and reinstall the O.S. Then, we will need to reinstall everything. A rollback up to 3 hours might occur. These are only assumptions for now.

Licozo
08-17-2015, 11:51 PM
They will need to replace the disk and reinstall the O.S. It might take 1-3 hours (guessing) so they can do that and 1-2 hours more so we can reinstall and put everything back online. And as I said a rollback will occur, but I guess it will be only one hour of rollback.

Licozo
08-18-2015, 02:21 AM
They already have replaced the disk and installed the O.S. Now I'm reinstalling everything. But the last backup we have is from 11AM UTC -1, I guess the disk was having problems already during the day until he died. I'm trying to recover the data from the dead disk so we don't suffer any rollback at all.

Licozo
08-18-2015, 10:32 AM
The server is finally back online. I have written additional information on this topic: http://forum.exiliumworld.com/showthread.php?10217-Rollback